present Terms of Service stipulates the general conditions, principles and
means of rendering of online services by Alnor Systemy Wentylacji sp. z o.o.
with registered office in Warsaw, as part of the website www.alnor.com.pl
(hereinafter referred to as the “Website”).
§ 1 Definitions
- the Consumer - shall stand for a
natural person performing acts in law that are otherwise directly unrelated to
that person’s professional or business operations.
- the Enterprise - shall stand for a legal
entity or a natural person, or an organization which does not constitute a
legal entity, granted legal capacity by an Act of Law, which is running a
professional or business operation in its own name.
shall stand for Alnor Systemy Wentylacji sp. z o.o. with registered office in
Warszawa at 8b Zwierzyniecka street, entered into the National Court Register
under the number 0000038889, NIP no.: 521-10-68-747, Regon no.: 010685817;
e-mail: firstname.lastname@example.org, remaining at the same time the owner of the
- shall stand for the Internet pages used by the Service Provider to run the
Online Service, hosted at the www.alnor.com.pl domain.
stand for the Consumer or the Enterprise.
§ 2 General terms
rights to the Website, including proprietary copyrights, intellectual property
rights to the name, Internet domain, Service Website, as well as the templates,
forms, logos and all content rest with the Service Provider, they can be used
only in accordance with the stipulations of the Terms of Service.
online service shall be made available by the Service Provider on the Internet,
by means of the Website, constituting an information technology system
Service Provider reserves the right to host advertising content of third
parties by means of the Website in forms used on the Internet.
hosted on the Website does not constitute an offer as understood by the Civil
Code, the present stipulation shall apply in particular to the product catalog
as as well as the price list, which may be amended at any time.
§ 3 Using the Online Service
use of the Online Service shall constitute any action by the User to access the
content hosted on the Website.
of the Online Service is subject to the stipulations and regulations as in the
Terms of Service.
Service Provider shall make every effort to enable the use of the Online
Service for persons using the Internet by means of all the major Internet
browser applications, operating systems, personal computers as well as types of
internet connections. The Service Provider does not guarantee and shall not be
responsible for allowing all possible configuration variants of the Users’
electronic devices to access the Online Service. Minimum technical requirements
to access the Website, subject to the above mentioned provisions, shall be an
version at least 10.0, with no systems to block Flash objects and accepting
User accessing the Online Service is not authorized to interfere with the
content, structure, form, graphics, operating mechanism of the Online Service
are authorized to access and use the Online Service resources exclusively for
their own personal use. It is not permissible to use the resources and
functions of the Online service by the User to run any type of activity which
would encroach the interests of the Service Provider.
Service Provider declares that the public nature of the Internet and the use of
online services may carry a risk of obtaining and modifying User data by
unauthorized persons, hence, Users are obligated to use appropriate technical
measures to limit the above mentioned danger. In particular, Users are
obligated to use anti-virus software and applications to protect the identity
of Users online.
Provider shall create and implement measures to protect against unauthorized
access or copying of contents hosted on the Website. In the event of deployment
of any above mentioned measures by the Service Provider, Users are obligated to
refrain from any actions to remove or circumvent such measures or solutions.
§ 4 Services
Provider shall supply the Users with a free, online Newsletter service.
service as per §4 pt. 1 above shall be rendered 24 hours a day, 7 days per
Provider reserves the right to select and change the type form, time and means
of accessing the service, which shall be communicated to the Users in an
acceptable way otherwise used to notify about the amendments to the Terms of
Newsletter service may be accessed by any User who provides his or her
electronic mail address by means of the registration form made available by the
Service Provider on the Website and who makes a subscription to the Newsletter
by means of the appropriate function.
making a subscription to the Newsletter, the User gives consent to process his
or her personal data for marketing purposes. In such an event, the Service
Provider shall expressly inform the User about the purpose of collecting and
processing personal data, as well as the known and possible recipients of such
data. Consent to process personal data for marketing purposes is based on the
- the consent is voluntary
and may be withdrawn at any time;
- the User whose personal
data are stored and processed has the right to access his or her personal data
and amend or delete them;
- entrusting personal data
to the Service Provider requires marking an appropriate selection box in the
for the processing of personal data for marketing purposes shall stand for, in
particular, agreeing to receive marketing information from the Service Provider
or advertisers collaborating with the Service Provider on the User’s electronic
mail address provided in the registration form.
sending a filled out registration form, the User shall immediately receive a
request to confirm the registration on his or her electronic mail address
specified in the registration form.
the user can use the link provided in the electronic message to activate the
Newsletter service constitutes sending electronic messages containing
information about new products and services offered by the Service Provider to
the User’s electronic mail address. The Newsletter is sent by the Service
Provider to all Users who made subscriptions.
Newsletter addressed to these Users shall contain in particular:
- information about the
- filled out “subject”
field which describes the dispatch content, and
- the information about the
possibility and means to unsubscribe from the free Newsletter service.
User may submit his or her comments to the Service Provider as regards the use
of the above mentioned free services. The comments should be submitted in
electronic form. The Service Provider shall, if possible, but no later than 21
(twenty one) business days, reply to any justified reservations made by the
User, which shall be sent to the electronic mail address specified by the User
in the comment.
User may cease to receive the Newsletter at any time by unsubscribing by means
of a link which should be provided in each electronic mail sent as part of the
order to stop receiving marketing information, the User should inform the
Service Provider about such request via electronic mail.
§ 5 Complaints
User may file a complaint to the Service Provider with regards to the use of
the free, online service rendered by the Service Provider. The complaint may be
filed in electronic form and sent to the electronic mail address of the Service
Provider. The User is obligated to provide a description of the encountered
problem in the complaint. Service Provider shall process the complaint,
immediately if possible, but no later than within 14 business days, and submit
an answer to the User’s electronic mail address provided in the complaint.
§ 6 Responsibilities
rendering of the online service by the Service Provider and access to the
Website may be lawfully disrupted or interrupted for the following reasons:
modernization, expansion or maintenance of the IT system, or the Service Provider’s
majeure, action or inaction of third parties (beyond the control of the Service
Service Provider shall be responsible for failure to provide or failure to
adequately provide the online service, however, when it comes to the execution
of contracts between Users who are Enterprises the Service Provider shall only
be responsible for actual, intentional damages within the boundary of actual
damages and losses incurred by the User who is an Enterprise.
Service Provider shall not be responsible for failure to provide or adequately
provide the online service if it was due to fault by a third party (in
particular telecommunications companies, Internet service providers and
suppliers of electrical energy). Service Provider shall however be responsible
for own action or inaction as well as action or inaction of persons contracted
to assist in provision of the online service as well as persons entrusted with
the performance of such services.
Provider shall not be liable for damages caused by action or inaction by the
Users, in particular when they are related to using the Website in a manner
which does not conform to the applicable regulations of law or the Terms of
exclusive grounds for liability of the Service Provider shall be the current
Terms of Service and the mandatory regulations of law.
§ 7 Personal data and “Cookie” files
Provider shall be the Administrator of the personal data of the Users which are
voluntarily handed over as part of the rendering of the Newsletter service.
data shall be processed by the Service Provider exclusively on the basis of the
consent given for the processing of personal data, and exclusively for the
reasons directly related to the provision of online service by the Service
Provider and any other goals as stipulated in the Terms of Service.
of personal data by the Service Provider shall be reported by the Service
Provider to the General Inspector for the Protection of Personal Data.
data are handed over to the Service Provider voluntarily.
person who hands over his or her personal data to the Service Provider shall
have the right to access this data, amend or delete them.
Provider shall enable the removal of the gathered personal data from the kept
database. Service Provider has the right to refuse to remove the personal data
if the User has violated the regulations of the law, and keeping the personal
data shall be mandatory for the proceedings leading to ascertain the extent of
the User’s responsibility.
Provider shall protect all entrusted personal data and shall make every effort
to secure them from unauthorized use or access. The gathering of User’s
personal data shall be treated as a separate database kept on the Service
Provider’s server in a special secure area which allows for an appropriate
level of protection.
Service Provider shall not hand over, sell nor otherwise make available the
gathered Users’ personal data to other persons or institutions, unless
expressly agreed by the User or expressly required by law, or ordered by court,
prosecution service, police or any other duly authorized body in the event of
violation of law by any of the Users.
Service Provider reserves the right to disclose to companies and websites
collaborating with the Service Provider general, aggregated data related to the
Users. Such data shall apply to the number of views of the individual webpages
of the Online Service Website and shall not contain any personal data of the
Service Provider shall use “cookie” files which are saved by the Service
Provider’s server on the User’s terminal equipment hard drive when the User is
browsing the Website.
files are used exclusively to improve the operation of the Website on the
User’s terminal. The mechanism does not in any way damage or destroy the User’s
terminal, nor does it make any changes to the configuration of the terminal,
nor to any software installed on it. “Cookies” are not used to identify
Provider shall use “cookie” files to the following ends:
save information on the User’s terminal;
verify and develop the product offer;
gather statistical data.
User may turn off “cookie” files in the web browser of his or her terminal.
Service Provider shall however indicate that disabling “cookies” may interfere
with or prevent proper operation of the Website.
§ 8 Termination of the agreement
1. Each Party has the right
to terminate the agreement for provision of online services at any time and
without justification, with reservation that the other Party shall keep the
acquired rights from before the termination hereto, subject to provisions
2. The User subscribing to
the Newsletter shall terminate the agreement for provision of online services
by submitting a request to remove his or her e-mail address from the
subscribers database via any means of remote communication enabling the Service
Provider to read the User’s statement of will; however, the termination of the
agreement shall happen after the notice period of 7 (seven) days.
3. Service Provider shall
terminate the agreement for provision of online services by sending an
appropriate statement of will to the User to the e-mail address provided by the
User upon registration and subscribing to the Newsletter.
§ 9 Final stipulations and amendment of the Terms of Service
1. The Terms of Service are
effective on the day of publishing on the Website and shall supersede any
previous Terms of Service for the Website.
2. The contents of the present
Terms of Service may be recorded by printing, saving to a portable media or by
downloading it from the Website at any time.
3. The Terms of Service is
subject to change. Changes hereto shall be communicated to every User by means
of publishing an appropriate statement by the Service Provider on the main page
of the Website, stating that the Terms of Service has changed and listing the
appropriate changes. Users subscribing to the Newsletter shall additionally be
notified by the Service Provider via a message sent to the e-mail address
indicated in the registration form, which shall list the changes to the Terms
4. Notification about the
changes to the Terms of Service as described above, shall happen no later than
7 (seven) business days before the amended Terms of Service shall become
effective. In the event that the User who subscribed to the Newsletter does not
accept the amended Terms of Service, he or she is obligated to inform the
Service Provider of the fact within 7 (seven) days of the date of being
informed about the changes to the Terms of Service. Failure to accept the
amended Terms of Service shall result in the termination of the agreement as
5. If any stipulation of the
Terms of Service becomes ineffective or inconsistent with the currently
applicable regulations, such stipulations are to be interpreted in a way which
conforms with the currently applicable law and so that the stipulations in
question are interpreted as closely to the original intent as possible. The
above does not in any way affect or invalidate any other stipulations hereto.
6. Applicable law for
settlement of any disputes related to the execution of the present Terms of
Service shall be the law of the Republic of Poland.
7. The Terms of Service are
effective as of 01.12.2012